What have we learned about the supervision of probation officers in connection with the outbreak of the COVID-19 pandemic?
Abstract
During the COVID-19 pandemic, professional probation officers faced numerous difficulties in fulfilling their professional duties. They often faced the need to quickly adapt to new procedures while responding to the needs of the charges and fulfilling the tasks entrusted to them. The subject of the article and the presented changes focus on the educational potential of the COVID-19 pandemic. Its purpose is to present the experiences of respondents in conducting supervision during the COVID-19 pandemic and to indicate the changes in their performance that took place during that time. The article is empirical. The study was qualitative in nature. It involved 216 professional probation officers, including 109 family and juvenile probation officers and 107 probation officers from the penal division. The study used a questionnaire consisting of open-ended questions, constructed on the basis of unfinished sentences. The results show that the COVID-19 pandemic has changed the way probation officers function professionally and socially. As indicated by the statements of the surveyed probation officers, it was a difficult experience that had a significant impact on various spheres of their personal and professional life, both in the context of obstacles to overcome and stimulating the development of challenges. Therefore, it is worthwhile to investigate the circumstances that have arisen during a pandemic.
work.
Keywords
probation officers; COVID-19; probation officer work; minors; probation; online
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